Jan 28, 2010
For 30 years I have driven
Honda's exclusively, until last spring when, needing a station wagon, I
purchased a used V70R wagon from your dealership. I was very impressed with the
certified Volvo warranty that covered the entire car for 2 years or 39,000 miles
from my purchase. But today I am even more impressed with Volvo and your
dealership. After owning the car for 9 months and almost 10,000 miles I had it
in for an oil change and alignment. I also asked for the service department to
look into some suspension "noises" and fan noises that I thought
might just be parts needing lubrication. Several hours later I received a call
advising that some suspension parts and bushings needed replacement as well as
the fan motor, and they had discovered a radiator leak that would also require
is replacement. I had visions of "$$$$" as the advisor continued but
then she advised everything was covered by my warranty. I wolld only pay for the
alignment and oil change. Well I totally agree that the VOLVO certified
warranty is the best in the industry, and I was totally impressed with the
professionalism of your service team. I had thought the slogan "Volvo for
life" referred to the cars safety features, but now I believe it means
that once you own a Volvo and deal with Stadel, you become a customer for
life!!! Thank you for service that was beyond my expectations.
Wayne S.
December 31, 2009
Our S80 was in for state inspection and an oil change. The service counter recommended that we also have the tires rotated. We were offered a loaner car while the service was being done. Service was done on time and everyone treated us with utmost professionalism. We purchased our used S80 last February, yet we were treated like we owned the top of the line Volvo. The mechanic checked our tires and deemed it unnecessary to rotate them at this time. I appreciate the integrity of this dealership. This is the first Volvo I owned, and so far I am quite satisfied with it's performance and the serviceI receive at Stadel. Please relay my appreciation to all your staff. Happy New Year
William H.